If you can’t attend to your class You must cancel at least 12 hours prior to class start or you will lose your class credit OR be charged a $25 no-show fee if you have an membership.

The cancellation and no-show policies for members also apply to all guests. To avoid a penalty, you must cancel your guest’s reservation at least 12 hours before the class begins.

You must sign into your account to make any cancellations or changes. Phone calls and emails are not an acceptable form of canceling.  Also please do not sign up for a class at one time and show up at another. You will be charged for both if you did not cancel in time. 

Please keep in mind that doors will be locked after 5 minutes of starting time, and you will not be allowed to enter. Being late to class will equate to not showing up, so you will lose your class credit. If you have unlimited membership you will be charged a $25 no-show fee

If a class you’d like to take is full, we highly recommend adding yourself to the waitlist. In order to do so, you must purchase a class or package. Don’t fret, if you do not get booked into the class, your account will not be deducted. If a spot becomes available, you will be automatically added to the class and you will also receive an email confirmation. All classes have a 12-hour cancellation notice. This means that if you're added to a class from the waitlist at the last minute, please be aware the 12-hour cancellation window still applies. The waitlist closes 8 hours prior to class start time. If you are no able to take class, you will need to remove yourself from the waitlist 12 hours in advance of the class. If you are added to the class and fail to remove yourself in time, you will lose the class credit OR be charged a $25 no-show fee if you have an membership.

The professional medical opinion is that it is inadvisable to try a new workout while pregnant, especially one that is as core intensive as VP VIBRANT. Please consult with your doctor before changing your exercise regimen.

All sales are final. Class credits, memberships, and merchandise are non-refundable and non-transferable to another person.

You can ONLY use your guest pass included with your Monthly Unlimited Membership or buy a 1 credit drop in class to bring them.

VP VIBRANT its not responsible for personal belongings. Please make sure to take everything with you after class!

Children and pets are not allowed in the studio.  It is unsafe, and a distraction for other clients and for you! Carve out those 50 minutes for yourself.

We cannot adjust or cancel your ClassPass reservation, and we cannot waive the late cancellation fee. ClassPass is a third party service and we have no control over how they manage their reservations or fees. You have to contact ClassPass directly if you have any issues or changes.

You can cancel or change a class without penalty if it’s at least 12-hours before the class start time.

Cancellations within 12 hours result in lost class credit OR a $25 cancellation fee (for Unlimited Membership clients).

If you don’t show up you will lose your class credit OR incur a $25 no-show fee (for Unlimited Membership clients).

Same policies apply to guests of members.

You can freeze it for a minimum of 1 month at no charge. There is a $25 freeze fee per month after the first month. You must send in a freeze request at least 15 days in advance.

If you have met the minimum commitment time of your membership, then you can email us at info@vpvibrantpilates.com to cancel. We need a 15 day notice to cancel your membership.